Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Seth Thill

Seth Thill

June 30, 2026

1  out of  5
rating by Seth Thill
"extremely poor communication. painstaking process with a car totaled from hail damage. do not have our check despite being given the go ahead to buy a new vehicle weeks ago."
Profile photo of Kevin Schatzberg

Kevin Schatzberg

May 28, 2026

5  out of  5
rating by Kevin Schatzberg
"Quick and easy."
Profile photo of Daniel Murphy

Daniel Murphy

May 18, 2026

5  out of  5
rating by Daniel Murphy
"Jaylin and Justin have and continue to be good to work with.
Questions answered and minor issues that have been handled fast.
Thank you for all you do.
Dan Murphy
H.O.A.President"
Profile photo of Renita Bradford

Renita Bradford

April 27, 2026

5  out of  5
rating by Renita Bradford
"Jaylin is very professional, efficient and helpful."
Profile photo of Jeanne Hulbert

Jeanne Hulbert

April 24, 2026

5  out of  5
rating by Jeanne Hulbert
"Called to get a quote, ended up just getting the auto insurance right then. Fast and courteous service…. Thanks for your help Cory…….."
Profile photo of Hayden patterson

Hayden patterson

April 24, 2026

5  out of  5
rating by Hayden patterson
"Very helpful over the phone and got me my quote in 15 mins!"
Profile photo of Jennifer Manley

Jennifer Manley

April 20, 2026

5  out of  5
rating by Jennifer Manley
"Jaylin Jones was a great help today. He answered all my questions and even went above and beyond. I would definitely recommend this agency."
Profile photo of Tracy West

Tracy West

April 7, 2026

5  out of  5
rating by Tracy West
"Super helpful and prompt! Good rates and nice to have a human answer the phone!"
Profile photo of Lisah

Lisah

March 24, 2026

5  out of  5
rating by Lisah
"Everyone at this office is so kind & helpful!! Made me feel welcome & taken care of. I highly recommend this location."
Profile photo of Jim Buhlman

Jim Buhlman

March 13, 2026

5  out of  5
rating by Jim Buhlman
"Removed and added a vehicle, good service."
Profile photo of Valerye Baker

Valerye Baker

March 11, 2026

5  out of  5
rating by Valerye Baker
"Jaylin Jones is one of the best agents I've had the opportunity to work with from State Farm, Cedar Falls, Iowa. Very thorough in explaining to me what was needed."
Profile photo of Juan Carlos Castillo

Juan Carlos Castillo

March 5, 2026

5  out of  5
rating by Juan Carlos Castillo
"They helped us receive a refund on a double insurance on our car. The stuff was extremely courteous and professional. They really showed they care about their customers."
Profile photo of Andrew Thomas

Andrew Thomas

February 26, 2026

5  out of  5
rating by Andrew Thomas
"Very nice, professional and accommodating. I recommend them for any insurance related situation you might have."
Profile photo of Emilee Kast

Emilee Kast

February 23, 2026

5  out of  5
rating by Emilee Kast
"Great experience with this insurance company! Their customer service is always friendly, responsive, and genuinely helpful. They make everything easy and stress-free. Highly recommend!"
Profile photo of Val Ziegenhorn

Val Ziegenhorn

February 19, 2026

5  out of  5
rating by Val Ziegenhorn
"Corey was very pleasant and knowledgeable. He helped me with everything that I needed."
Profile photo of MeL DeLaHunt

MeL DeLaHunt

February 17, 2026

5  out of  5
rating by MeL DeLaHunt
"I had spoke with Justin about an issue that occurred in December canceling my mortgage insurance because apparently I had 2 and Veridian Credit Union never caught that. Justin was very nice angry helpful and we fixed the situation."
Profile photo of Nicole Ruth

Nicole Ruth

February 14, 2026

5  out of  5
rating by Nicole Ruth
"Corey H. was great to work with. Answered all my questions and made switching providers easy. Highly recommended."
Profile photo of TW Ingham

TW Ingham

January 16, 2026

5  out of  5
rating by TW Ingham
"Speaking with Corey at Justin's office was easy and comprehensive. Everything was done through email and we got our quote and started our new policies within a couple of weeks. Corey was great!"
Profile photo of Becky Hasenclever

Becky Hasenclever

November 21, 2025

5  out of  5
rating by Becky Hasenclever
"The Justin Buck office is always friendly and helpful."
Profile photo of ivan jones

ivan jones

November 13, 2025

5  out of  5
rating by ivan jones
"I purchased home and auto insurance. It was a very smooth process and the auto was at a much lower rate."
Profile photo of Chante Cooks

Chante Cooks

October 30, 2025

5  out of  5
rating by Chante Cooks
"Jaylin was very professional, patient, and kind with helping me get things set up."
Profile photo of Brittanie Schiffli

Brittanie Schiffli

October 27, 2025

5  out of  5
rating by Brittanie Schiffli
"Always willing to walk through things and help you understand coverage and billing."
Profile photo of Zachary Hardy

Zachary Hardy

October 23, 2025

5  out of  5
rating by Zachary Hardy
"Jaylin, Corey, and Justin always take good care of us!! Great service and always very helpful!"
Profile photo of Katherine Parker Bryden

Katherine Parker Bryden

October 15, 2025

5  out of  5
rating by Katherine Parker Bryden
"We have used State Farm for car insurance for over 25 years, and home insurance for more than a decade. Justin’s office has been prompt and responsive on the few occasions when we have had a concern."
Profile photo of Nathan

Nathan

October 8, 2025

5  out of  5
rating by Nathan
"Great service, and there's a dog in the office!"